Respond to the Ubyte Support
Responding to Tickets
Whenever the request status displays Waiting for customer, you as a client need to take action. In most cases, Ubyte staff may require further information in order to proceed.
Adding Extra information to your ticket
You can edit or add a comment anytime when the ticket is not closed / resolved. Please see the image below
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Raise a Request / Create support Ticket
Layouts The service desk has predefined request types, there are called Layouts: Computer Related GO2 Health Best Practice Microsoft Office Accounts and Passwords Website Adding/Removing user/employee Creating a ticket When you wish to raise a ...
Welcome GO2 Health's Service Desk!
Welcome to GO2 Health’s comprehensive guide to using our service desk. We understand that technology can be complex and sometimes frustrating, which is why we’ve designed this service desk to be easy to use and accessible 24/7. In this guide, you’ll ...